Product

KOLIVO™ KBO™

Your operations, centralized.

KBO is the operational backbone of the KOLIVO™ ecosystem. Manage your clients, track tickets, process payments, and generate documents — all from a single, unified interface built for teams that demand precision.

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Overview

One interface for all your operations.

KBO gives your team a centralized workspace to manage client relationships, support tickets, financial transactions, and documentation. Built on the same secure HaloID™ infrastructure as all KOLIVO™ products, with role-based access and full audit logging.

Core Capabilities

Integrated Modules for Complete Operations

Client Management

Maintain a complete client registry with contact information, history, tags, and linked accounts. Search, filter, and export with precision.

Ticket & Support Tracking

Create, assign, and resolve support tickets with priority levels, status tracking, and full history. Link tickets to clients and OnIT™ sessions.

Payments & Transactions

Track invoices, payments, and refunds. Integrated with KOLIVO™ Billing Hub and Stripe for real-time payment status and automated reconciliation.

Document Generation

Generate contracts, quotes and reports with the KODOC™ engine. Templates must be configured and reviewed for the applicable Quebec context.

Analytics & Reporting

First-party analytics built in. Track revenue, ticket volume, client activity, and team performance without third-party dependencies.

Centralize your operations.

KBO is available as part of the KOLIVO™ EKOS ecosystem. Contact us to discuss your operational needs and get access.

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